Windows Sound Card Not Working

Not sure why, but sometimes it would randomly just stop working. Sometimes a driver issue, sometimes Windows, sometimes hardware, etc. On top of that, if you are trying to connect your laptop to external speakers or headphones, you could end up with more audio problems.
windows sound card not working

Audio Not Working on Your Laptop?

Not sure why, but sometimes it would randomly just stop working. Sometimes a driver issue, sometimes Windows, sometimes hardware, etc. On top of that, if you are trying to connect your laptop to external speakers or headphones, you could end up with more audio problems. Method 1 — Check Volume Controls As obvious as it sounds, you should probably check the volume controls in Windows and on your external speakers, if you are using those.

In Windows, click on the sound icon in your system tray and make sure there is no red circle with a cross going through it. For external speakers, make sure you turn up the dial for the volume. Also, make sure the speakers are properly plugged into the power outlet. Sometimes the connection on the back can become loose and you just need to push the power cord into the speaker. In addition, check the audio cable and make sure it is properly plugged into the speakers and the PC.

Method 2 — Check Volume in Application The second simple check you want to perform is to make sure the sound in the program you are running is not muted. A lot of programs have their own volume control. So you need to make sure that is turned up. As you can see, you can mute the volume for a video in YouTube. So again, check the volume controls and then check that nothing is muted in Windows or in the app itself that is playing the audio.

Method 4 — Sound Drivers Now for the more fun stuff. If everything is OK from above, then the issue may be more involved. The next thing to try is to check your sound drivers. Go to Device Manager start, type device and click on Sound, video and game controllers. First, we want to make sure that there is no yellow or red exclamation point next to the sound devices. If there is, you might be missing a driver.

If there are no exclamation points, then you should still try to update your sound card drivers. The best thing to do is to see what manufacturer and model it is in Device Manager and then go to the website and download the latest drivers for your version of Windows. For example, this is what the back of a typical PC looks like for audio: As you can see, you want to connect your speakers or headphones to the Line-out port.

When something is connected to line out, it will automatically stop the audio from playing through the normal computer speakers. So depending on your audio problem, check the ports and make sure everything is connected properly.

Also, if you have a video card that supports HDMI and you are using an HDMI cable to connect from your computer to your monitor that has built-in speakers, then your audio might be gone because the HDMI video card is not the default audio device.

You can change this by going Control Panel and then Sound. Choose it and then click on the Set Default button.

This will ensure the sound is going through the HDMI cable to your monitor. Also, if you have a computer with a separate sound card, plus built-in audio on the motherboard, then you need to make sure the correct output device is selected on the Playback tab. Make sure you connect them to the computer first before opening the Sound Control Panel applet.

They have a sound playback troubleshooter: These basically fix common sound and hardware problems on Windows PCs. Also, Windows has a built-in troubleshooter for audio problems. Just click on Start, type troubleshoot and press Enter. At the top, you should see one called Playing Audio. Click on that to run through the troubleshooter. This will occur if you upgraded your computer to Windows 7 or downloaded some updates and all of a sudden the sound stopped working. If nothing above worked, it could be an old BIOS.

Sometimes the sound device gets disabled in the BIOS and therefore nothing you do in Windows will make any difference. Method 8 — Uninstall Sound Device, then Reinstall The other thing you can try is to reset the sound device in Windows.

You can do this by going to Device Manager and then right-clicking on the sound device and choosing Uninstall. Go ahead and restart the computer and Windows will automatically reinstall the sound device. This may fix your problem in some cases. Hopefully, the sound on your laptop or PC is working now!

Founder of Help Desk Geek and managing editor. He began blogging in and quit his job in to blog full-time. He has over 15 years of industry experience in IT and holds several technical certifications. Read More Posts:

Method 1 – Check Volume Controls

How to Fix Audio Not Working on Windows 10 Find your sound card in the Device Manager again, then right-click it and select Uninstall. Audio problems are a common complaint for Windows 10 users, but Whether you’re wrestling with a sound card detection problem, need to. So you don’t hear sound on Windows 10? We show you fast fixes to get your Windows audio working again.

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Method 2 – Check Volume in Application

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WATCH VIDEO: Audio Not Working on Your Laptop?

Thankfully, there are solutions that can resolve this problem. I got 3 HP Omen Laptops today that lose sound after the windows update. Sometimes sound issues may be caused by a damaged or incompatible driver, or a problem with your sound card. Use Windows Update to verify all software is up to date on your computer. In some cases, your sound card may not be detected.

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